Designito furniture is designed and manufactured for long-term residential use. This page outlines our warranty coverage, quality standards, and ownership expectations. Our warranty reflects how products are built, tested, and intended to be used. It does not function as a satisfaction guarantee or return policy.
For an overview of how Designito approaches materials and construction, refer to Materials & Specifications and Quality Control & Testing.
Warranty Coverage
Designito provides a limited warranty against verified manufacturing and material defects under normal residential use, subject to the terms below.
| Type | Warranty Duration |
|---|---|
| Structural Frame | 10 years |
| Cushions and foam | 3 years |
| Upholstery (fabric or leather) | 1 year (defects only) |
What Is Covered
The warranty covers defects in materials or workmanship under normal residential use, including:
- Structural frame breakage or failure
- Manufacturing defects such as loose joints or misalignment
- Foam collapse beyond normal softening
- Stitching or seam failure
Coverage applies only when the product has been used and maintained in accordance with our Care & Maintenance guidelines.
What Is Not Covered
The following are considered normal characteristics or excluded conditions and are not covered under warranty:
- Normal cushion softening over time
- Natural material variation, including grain, color, texture, or knots
- Leather patina, creasing, or surface marking
- Fabric pilling due to regular use
- Damage caused by misuse, accidents, pets, stains, liquids, or improper care
- Environmental damage (excess humidity, heat, or prolonged direct sunlight)
- Commercial, hospitality, or heavy contract use unless agreed in writing
Residential Use Only
This warranty applies to products used in private residential environments.
Furniture used in commercial, hospitality, or high-traffic contract settings is excluded from this warranty unless separate written terms have been agreed.
For further buying guide, refer to our Buying Guide page.
Remedy and Resolution
If a warranty claim is approved, Designito will determine the appropriate remedy on a case-by-case basis.
Remedies may include:
- Repair of the affected component
- Replacement of the affected part
- Replacement of the product (rare and at Designito’s discretion)
The selected remedy will be based on the nature of the defect, product availability, and practical resolution.
Claim Process
To submit a warranty claim, the original purchaser must provide:
- Proof of purchase
- Clear photos or videos documenting the issue
- Access for inspection if required
All claims are subject to review and approval before any action is taken.
Transferability
This warranty is valid only for the original purchaser and is not transferable.
Quality Standards
Designito furniture is produced using defined materials, construction methods, and inspection criteria.
Our warranty protects your purchase, our craftsmanship defines it. Your space deserves materials built to last. Every furniture is crafted for durability, structural integrity, and long-term beauty. Explore our collections now: